PSS Support
Support When You Need It
Newsletter
Stay up to date with product news, practical tips, and commentary from PSS
Support Articles
Troubleshooting guides, common fixes, reporting tips, and answers to frequently encountered support issues.
Remote Support
Download our remote support software to securely connect with PSS when hands-on assistance is needed.
Pre-Paid Support
Choose a monthly support plan for ongoing access to PSS without worrying about individual support charges.
PSS Remote Support
Get Hands-On Help From PSS
When an issue is easier to solve directly, PSS can securely connect to your computer and work with you in real time. Remote support allows us to troubleshoot software, review configuration, assist with installations, and resolve technical issues without an on-site visit.
PRE-PAID SUPPORT
Support Ready When You Need It
Pre-paid support gives existing PSS customers an easy way to keep technical help and training available without starting from scratch every time an issue comes up. Purchase support time in advance, use it across multiple sessions, and apply it whenever assistance is needed.
Support Articles
Find the Answer Before You Call
Browse step-by-step guides, troubleshooting tips, reporting help, and solutions to common issues involving Lytec, Validator, EZPost, clearinghouses, and other software supported by PSS.
PSs Newsletter
What We’re Seeing, What We’re Learning
Stay up to date with product news, industry changes, common support issues, and practical observations from decades of working with medical practices and billing professionals.